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Privacy Policy

Last updated: 18 February 2026

Luxenova (Pty) Ltd ("Luxenova", "we", "our", or "us") operates the Luxenova platform, including Driven2Rebuild and related services (the "Service").

Company: Luxenova (Pty) Ltd
Registration Number: K2024343061

1. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our media publishing and processing infrastructure.

2. Information We Collect

a. Account & Authentication Information

• Email address and basic account identifiers
• OAuth credentials from third-party platforms (e.g., TikTok) when you authorize access
• Platform user IDs and public profile information (as permitted)

b. Media & Content Data

• Videos and media you upload
• Titles, captions, hashtags, descriptions
• Generated enhancements such as structured hooks and captions
• Draft publishing metadata

c. Technical & Usage Data

• IP address, browser type, device information
• Security logs and system events
• Performance and reliability diagnostics

3. How We Use Information

• Authenticate users via authorized platform integrations
• Process uploaded media to generate enhanced, platform-ready outputs
• Upload drafts to third-party platforms only when explicitly initiated by you
• Operate and improve the Service
• Protect against fraud, abuse, and unauthorized access

4. Legal Basis for Processing

We process personal information based on:

• Your consent (e.g., OAuth authorization)
• Performance of a contract (providing the Service)
• Legitimate interests in operating and securing the platform
• Compliance with legal obligations

5. Data Sharing

We do not sell, rent, or trade personal information.

Your information may be shared only:

• With authorized platform APIs (e.g., TikTok) as required to perform user-requested actions
• With infrastructure and hosting providers under strict confidentiality and security obligations
• When required by law

6. Data Storage & Security

We apply reasonable technical and organizational safeguards, including access controls, secure hosting environments, and monitoring mechanisms.

Media uploads are processed within secure infrastructure and are not made public unless you explicitly publish them.

7. Data Retention

We retain information only as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce agreements.

8. International Transfers

Depending on your location, your data may be processed in jurisdictions outside your country of residence. We apply appropriate safeguards where required.

9. Your Rights

• Request access to personal information
• Request correction or deletion
• Withdraw consent for platform integrations

To exercise these rights, contact support@luxenovaai.com.

10. Age Restrictions

The Service is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction).

11. Third-Party Platforms

Luxenova integrates with third-party platforms such as TikTok but is not affiliated with or endorsed by those platforms. Their own terms and privacy policies apply.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by a revised "Last updated" date.

13. Contact

Email: support@luxenovaai.com
Company: Luxenova (Pty) Ltd
Registration Number: K2024343061